Learn more about Cisco Unified Communications Manager Express.įind a Cisco partner who can help you determine the best communications solution for your business. It helps small businesses dramatically reduce communications and network management costs, enhance collaboration, improve productivity, and more. Unified Communications Manager Express is affordable, reliable, full-featured, and easy to deploy, administer, and maintain. It combines an IP PBX with robust telephony features that traditional phone systems can't deliver. Unified Communications Manager Express from Cisco Systems is designed specifically for small businesses. Small businesses require specialized features to support their particular workflows. VoIP (Voice over Internet Protocol) gateways can be combined with traditional PBX functionality enabling businesses to use their managed intranet to help reduce long distance expenses, enjoy the benefits of a single network for voice and data and advanced CTI features or be used on a pure IP system which in most cases gives greater cost savings. You can use IP phones, softphones (which don't require any phone hardware beyond a computer and a microphone headset), and landline phones on an IP PBX phone system. An IP PBX system runs on an IP data network, which saves costs and minimizes network management. It performs the switching and connecting of Voice over IP as well as landline calls.Ī conventional PBX requires two networks, one for data and another for voice. IP-Based Small Business PBXĪn IP PBX can do everything a traditional small business PBX can do and more. A typical small business PBX system includes external and internal phone lines a computer server that manages call switching and routing and a console for manual control. It also shares and manages multiple lines.

A PBX is connected to the public phone system and automatically routes incoming calls to specific extensions.

Traditionally, a small business PBX (Private Branch Exchange) is a telephone switching system that manages incoming and outgoing calls for a company's internal users.

Here's a quick comparison of a conventional small business PBX system and a Unified Communications system that combines an Internet Protocol (IP) PBX and other features. Small business PBX phone systems today are increasingly more sophisticated.

Cisco voip pbx small business